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​We recruit commercial and technical talent for both software vendors and end-user clients, including consulting and implementation partners, such as start-ups, scale-ups, and established vendors across the UK, Europe, and the US.

Managed Services:

1. IT Infrastructure Management

    • Description: IT Infrastructure Management services oversee and optimise an organisation’s core IT infrastructure, including hardware, software, and network components.

    • Key Features:

      • Server and data centre management to ensure optimal performance

      • Hardware and software monitoring for uptime and efficiency

      • Maintenance and patch management for security and stability

      • System performance optimisation and resource management

      • Reporting and analytics for infrastructure health and usage

 2. Security Services

    • Description: Security Services provide ongoing protection and monitoring for IT systems, networks, and data, ensuring robust cybersecurity across an organisation.

    • Key Features:

      • 24/7 security monitoring and threat detection

      • Vulnerability assessment and penetration testing

      • Managed firewall and intrusion detection systems (IDS)

      • Endpoint protection and anti-malware solutions

      • Incident response and security event management

3. Network Management

    • Description: Network Management services handle the monitoring, maintenance, and optimisation of an organisation’s network, ensuring reliable connectivity and performance.

    • Key Features:

      • Network performance monitoring and bandwidth optimisation

      • Router, switch, and access point management

      • Configuration and change management for network devices

      • Troubleshooting and support for network issues

      • VPN and remote access management for secure connectivity

 4. Cloud Services Management

    • Description: Cloud Services Management offers comprehensive support for cloud infrastructure, applications, and data, helping organisations utilise and manage cloud resources effectively.

    • Key Features:

      • Cloud infrastructure setup and management (e.g., AWS, Azure, Google Cloud)

      • Migration services for data and applications to the cloud

      • Resource optimisation and cost management

      • Security, compliance, and access control management in cloud environments

      • Backup, disaster recovery, and data storage solutions

 5. Help Desk and Technical Support

    • Description: Help Desk and Technical Support provide end-user support, troubleshooting, and issue resolution for IT-related concerns, enhancing productivity and user satisfaction.

    • Key Features:

      • 24/7 support desk for user issues and requests

      • Remote and on-site technical support for hardware and software

      • Ticketing system for tracking and resolving support requests

      • Proactive troubleshooting and problem-solving

      • User training and knowledge base resources

 6. Disaster Recovery and Business Continuity

    • Description: Disaster Recovery and Business Continuity services ensure organisations can recover and maintain operations after unexpected disruptions, minimising downtime and data loss.

    • Key Features:

      • Data backup solutions and regular backup testing

      • Disaster recovery planning and failover systems

      • Business continuity planning for essential operations

      • Rapid data and system restoration capabilities

      • Compliance with industry standards for data protection and continuity