Job Title: Technical Presales Specialist
Location: Halesowen, UK
About the Company: Our client is a leading UK-based Managed Service Provider, specializing in providing bespoke IT solutions to businesses across various industries. With a strong focus on cybersecurity, cloud solutions, and managed print services, they have received industry recognition, including the prestigious title of Managed Service Provider of the Year. Their team is committed to excellence, with members trained and certified to the highest levels in their respective fields.
Job Description: Our client is seeking a highly motivated and technically proficient individual to join their team as a Technical Presales Specialist. In this pivotal role, you will serve as a bridge between their sales and support teams, as well as their clients and potential clients. Your extensive technical expertise will be instrumental in helping their sales team understand customer needs, design tailored solutions, and effectively communicate the value of their products and services. By leveraging your technical acumen and exceptional communication skills, you will play a key role in closing deals and building lasting client relationships.
Key Responsibilities:
– Demonstrate an in-depth understanding of the company’s products, services, and solutions. Stay updated on the latest technological advancements and industry trends to provide valuable insights during the sales process.
– Collaborate with the sales team to gather customer requirements and analyze their business needs. Translate technical jargon into clear, understandable terms for both technical and non-technical stakeholders.
– Design comprehensive and customized technical solutions to address the specific challenges faced by potential clients. Prepare compelling proposals and presentations that highlight the benefits and competitive advantages of our offerings.
– Conduct engaging product demonstrations that showcase the capabilities and functionalities of our products and how they can fulfill customer needs effectively.
– Create and manage PoCs to validate the feasibility of our solutions in the client’s environment. Collaborate closely with clients and internal teams to ensure successful PoC outcomes.
– Stay abreast of competitors’ offerings and positioning. Articulate the strengths and differentiators of our products compared to competitors’ solutions.
– Partner with the sales, marketing, and product development teams to provide valuable feedback and insights from customer interactions. Collaborate on sales strategies, marketing campaigns, and product enhancements.
– Build and maintain strong relationships with potential clients through regular communication, meetings, and follow-ups. Understand their challenges and provide innovative solutions to earn their trust and confidence.
– Prepare detailed technical documentation, including product specifications, integration guidelines, and roadmaps, to support the sales process and assist customers in implementing our solutions.
– Conduct training sessions for sales teams to enhance their technical knowledge and enable them to better communicate the value proposition of our products. Provide post-sales technical support when needed.
– Possess a keen understanding of market trends, industry dynamics, and the competitive landscape. Stay informed about the pricing strategies, market positioning, and revenue potential of our products and solutions to effectively align technical recommendations with business objectives.
Qualifications and Requirements:
– Degree in Computer Science, Engineering, or a related technical field or relevant experience.
– Proven experience in technical presales, solution architecture, or a similar role within the technology industry.
– Strong understanding of relevant technologies, such as software applications, cloud computing, networking, and security.
– Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences effectively.
– Demonstrated problem-solving skills and the ability to think on your feet during customer interactions.
– Ability to work independently and as part of a cross-functional team in a dynamic and fast-paced environment.
– Willingness to travel occasionally for client meetings and industry events.
Benefits:
– Company pension
– Company Car/Car Allowance
– Cycle to work scheme
– Free parking
– Private medical insurance
Salary: £40,000 starting
If you are a driven individual with a passion for technology and the ability to translate complex technical concepts into compelling solutions, we invite you to join our team at Confidential and contribute to our mission of providing exceptional IT solutions to businesses across the UK. Apply now and become a part of our dynamic and innovative organization.
