Customer Success Executive
Join a B2B RegTech start-up and help revolutionize risk management and compliance! We’re looking for a Customer Success Executive to support our customers, exceed renewal and expansion targets, and contribute to product development. You’ll work closely with our team, suggest innovative ways of delivering customer engagements, and help establish the company as an industry influencer. We value grit, tenacity, and good human qualities, along with experience in customer service, product ownership, and stakeholder management. This is an exceptional role with a salary of £35,000 and a flexible working model that includes remote working and on-site in Manchester. You’ll enjoy plenty of support and awesome opportunities to shape your career. Apply now!
The Customer Success Executive Role
As our Customer Success Executive, you’ll engage with our customers and work closely with the product team to provide feedback and experiences that are essential to the success of our product and the reputation of the company. You’ll have experience combined with a passion for customer relationships and be constantly learning, brimming with new ideas, and truly passionate about the power of building strong relationships and brand identity.
About you
We care about grit, tenacity, and being an all-round good human, as well as your skills and experience. We’re looking for someone with experience in customer service, customer success, product ownership, technical requirements gathering, testing, stakeholder management, excellent written and communication skills, an ability to influence customers, colleagues, and senior stakeholders, and the ability to manage your time and handle multiple deadlines and priorities. You must be a hands-on self-starter with a passion and drive to take on greater responsibility and grow your role. You must be confident in your abilities and be able to present and pitch your ideas to any audience.
What we can offer you
We offer an opportunity to work for one of the most exciting RegTech start-ups in the UK with a flexible working model that includes remote working and on-site in Manchester. You’ll have plenty of support and awesome opportunities to shape your career. This is an exceptional role with a salary of £35,000. Apply now!
